and now you can pay more and more for coffee at the machine with the app

Looking for a coin in your pockets to win the coveted coffee at the machine can be a picture that has been lost to the past. A research on digital payments in automatic distribution is presented today during a conference at Venditalia Worldwide sales exhibitionthe most important event dedicated to ATMs, which was held until 14 May 2022, in halls 3 and 4 in Fieramilanocity, showed the digital development of payments in ATMs: now one in four ATMs can also pay with APP.

Managers for vending machines, manufacturers of vending machines and OCS machines, suppliers of coffee, beverages and food for the DA sector, we recommend that you download online vending machines and the OCS guide for FREE
Managers for vending machines, manufacturers of vending machines and OCS machines, suppliers of coffee, beverages and food for the DA sector, we recommend that you download online vending machines and the OCS guide for FREE

The study, conducted by Ipsos for CONFIDA – Italian Automatic Distribution Association, shows in fact a significant growth of vending machines equipped with payment apps that have reached 20% of the more than 800,000 vending machines installed throughout Italy in companies, offices in public buildings, hospitals , stations, airports and subways offering coffee and other hot drinks as well as snacks and cold drinks.

In reality, 86% of vending machines, mainly those in offices, are already equipped with “classic” cash-free systems (ie the famous “keys”), 66% with coin-operated coin mechanisms and 17% with banknote readers.

VENDING Company Excel data xls csv table bar e-mail address website automatic distribution operators

VENDING Company Excel data xls csv table bar e-mail address website automatic distribution operators

But what is clear from the sector operators interviewed by Ipsos is that the future of automatic payments is in the app. And even though the transaction via the app today only represents 3% of sales, the same operators expect it to reach 18% over the next three years.

55% of the interviewed sellers in the vending machine sector believe that there will be a rapid spread of electronic payments in the sector, mainly to facilitate use (78%), because these payment tools are attractive to their customers (57%), so as not to lose beverages (29%), to reduce related costs (25%), for public incentives (10%).

Download the e-book Coffitalalia yearbook for free with all operators in the Italian coffee sector

The upward trend in electronic payment is also confirmed by the Politecnico di Milano in the whole trade sector: “Digital payments in Italy – explains Ivano Asaro, Head of the Innovative Payments Observatory at the Politecnico di Milano – has grown steadily for a few years and in 2021 the number of digital transactions noted +34% compared to the previous year while the volume in euros grew by 22%. The component that is growing the most is mobile and portable payment, which in 2021 will even grow by +90% ”.

Agra Yearbooks - The catering and wholesale world in Italy - Catering in Europe

The topic was discussed at the conference Digital Innovation in Vending: payments, held in the Venditalia “Venditalia Talks” area and attended by Ivano Asaro, Head of the Innovative Payments Observatory at Milano Polytechnic, and Carlo Bocchi, Director-General of the DAEM. (Buonristoro Vending Group), Viviana Del Vecchio, Marketing Manager at Bancomat and Alessandro Mondini, Chief Sales Officer N-and Group.

+ Info: www.confida.com – www.ipsos.com

What do you think about it? Write a comment (0)

Leave a Comment